Service and Support
The after-sales service team of Guote Medical can help you fully utilize every function of Guote products with ease, and Guote Medical after-sales service will provide you with a refined and rapid service experience. The company promises to provide the demander with free transportation, installation, and debugging of the product, as well as free upgrades to the product operation software and free on-site and clinical training for the operation doctors; The company guarantees that the medical safety of the equipment complies with the national medical safety regulations of China, and provides a free warranty period and lifelong maintenance for the equipment. The maintenance is only charged at cost; The maintenance response speed is fast, and the company promises to respond within 24 hours. If the problem cannot be solved by phone, the maintenance personnel will arrive at the hospital within 48 hours to handle the equipment malfunction, regardless of whether it is a holiday or not; Problem with handling faulty parts: The faulty parts are kept by the hospital, but the company does not recycle them. New parts are not subject to price increases due to non recycling of faulty parts, and an after-sales service confirmation letter is attached.
Chongqing Guote Medical Equipment Co., Ltd
Contact address: No. 12 Gangqiao Branch Road, Jiangbei District, Chongqing, 7-1, 7-2
4S service hotline: 023-68614801
Customer service email: works@gotechina.com